Copyright © 2008
| Frequently Asked Questions |
Are we able to meet with a member of your staff to review our project?
Yes, we are available by appointment and you are welcome to visit our office or if
located in the metro Atlanta and surrounding areas, we’ll be happy to come to you.
What kind of information do you need in order to provide an estimate?
You may send a PDF file if your artwork is already created. We’ll be happy to
review the file at no charge and provide an estimate accordingly. We’ll need to
know file type, size, finishing requirements, quantity and turnaround time and
delivery address.
Why kind of file types can we submit for output?
For print ready digital files, we can accept 300 dpi hi res PDF and EPS files. Please
be sure all fonts have been converted to curves or outlines and images to CMYK.
Please have crop marks in place and be sure to allow for bleeds. We ask that you
indicate your file type when submitting your artwork. Should additional production
or creative time be required to output your project including revisions to artwork,
file changes, color corrections, image placement, modifications, layout, typesetting
or any pre-press production additional fees will apply. Please read estimates for
details.
What is the best method to submit our artwork?
You may upload your file using our web site, please see File Upload, Place an
Order or email directly to art@egiprinting.com.
If my project is color critical will hard copy proofs be available for review?
Yes, you may request a color proof for an additional fee.
What is the typical turnaround time?
Turnaround time and delivery schedule will depend on the size of your project,
project type and finishing. Please see your estimate for details. Rush fees apply
for jobs required in less time than the standard time allowed for a particular project
type.
Will I be informed if changes occur to my project and the delivery schedule?
Yes, absolutely! We keep you informed throughout the entire process and you will
be notified at once should something change.
What type of credit cards to you accept?
Visa, Master and Debit cards, for American Express add 3.25% for processing.
Yes, we are available by appointment and you are welcome to visit our office or if
located in the metro Atlanta and surrounding areas, we’ll be happy to come to you.
What kind of information do you need in order to provide an estimate?
You may send a PDF file if your artwork is already created. We’ll be happy to
review the file at no charge and provide an estimate accordingly. We’ll need to
know file type, size, finishing requirements, quantity and turnaround time and
delivery address.
Why kind of file types can we submit for output?
For print ready digital files, we can accept 300 dpi hi res PDF and EPS files. Please
be sure all fonts have been converted to curves or outlines and images to CMYK.
Please have crop marks in place and be sure to allow for bleeds. We ask that you
indicate your file type when submitting your artwork. Should additional production
or creative time be required to output your project including revisions to artwork,
file changes, color corrections, image placement, modifications, layout, typesetting
or any pre-press production additional fees will apply. Please read estimates for
details.
What is the best method to submit our artwork?
You may upload your file using our web site, please see File Upload, Place an
Order or email directly to art@egiprinting.com.
If my project is color critical will hard copy proofs be available for review?
Yes, you may request a color proof for an additional fee.
What is the typical turnaround time?
Turnaround time and delivery schedule will depend on the size of your project,
project type and finishing. Please see your estimate for details. Rush fees apply
for jobs required in less time than the standard time allowed for a particular project
type.
Will I be informed if changes occur to my project and the delivery schedule?
Yes, absolutely! We keep you informed throughout the entire process and you will
be notified at once should something change.
What type of credit cards to you accept?
Visa, Master and Debit cards, for American Express add 3.25% for processing.
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